Making a complaint about poor repairs

[Your address]
[Today’s date]

[Name of your contact or landlord]
[Your landlord’s address]

[Your rent/tenant ID number]
{REF: any reference number you were given when previously raising this subject}

Dear [your landlord’s name],

I am a tenant of [name of your block or building] and I am writing to record a complaint about the poor standard of repairs that were recently undertaken in my accommodation.

On [date/s], repairs were carried out on [the item or feature that was repaired].

However, these [were ineffective/are of a low standard/have created an unsafe situation/have made things worse]. [Add details of the problem/s].

I would be grateful if you would contact me at your earliest convenience to arrange a visit, during which I can show you the problem and discuss its rectification.

I look forward to receiving your reply as a matter of urgency, but by [date, two weeks in the future] at the latest.

Yours sincerely,
[sign your name]
[print your name]