Landlords

Letter

Asking about fire risk assessments

Ask your landlord when the last Fire Risk Assessment was held and how you can see it for yourself.

Letter

Asking about gas safety tests

Ask your landlord when the last Gas Safety report was written, and how you can see it for yourself.

Letter

Asking about the construction of your tower block

A letter that you can send to your landlord and ask about the construction or cladding of your building.

Letter

Asking for repairs

Use this letter to ask your landlord to make a repair to your flat or tower block.

Letter

Asking who the Responsible Person is

Every block requires a Responsible Person to be in charge of fire safety. Ask your landlord who it is for your building.

Letter

Asking your landlord about gas in a Large Panel System block

If you're worried about gas being used in your Large Panel System block, here's a letter you can copy and send to your landlord.
A woman throwing paper planes A woman throwing paper planes

Tools you can use

Contacting your landlord

Tips and letter templates to help you communicate with your landlord when there's something wrong, or you want to find out more.
Image by Braden Hopkins. A fire exit sign Image by Braden Hopkins. A fire exit sign

Guide

How can I make my flat safer against fire?

Landlords and tenants can both help ensure your accommodation is safe from fire.

Letter

Informing your landlord about leaks, failed pipes, or pipes that are about to fail

Problems with water pipes in your block? If there's a minor leak or a leak that's about to happen, copy this letter to your landlord.

Letter

Making a complaint about conditions in your flat or block (including condensation, mould, damp)

Use this letter to notify your landlord that they have duties to keep your flat free of damp, mould and condensation.