Tried and tested action guides for getting stuff fixed in your block.

Get help with…

landlords fire safety structural issues residents association making complaints construction gas damp taking action fire risk assessment environmental issues campaigning mould getting help repairs councillors pests leaks media large panel system cladding disrepair water cockroaches responsible person asbestos maintenance legal rights antisocial behaviour social media

Most recent guides

A facemask and gloves - image by Jernej Furman A facemask and gloves - image by Jernej Furman

Guide

Tower block residents and the COVID-19 pandemic

Need repairs and not sure how COVID will affect the process? Here’s the latest advice.

Guide

I’ve got problems with my tower block’s heating or hot water

Is heating or hot water a problem in your tower block? Here’s how to get that fixed

Guide

I’m worried there’s asbestos in my flat

What is asbestos, why is it a danger, and what should you do if you think there’s some in your flat?
A rolled up towel on a window sill. Image by Mr Tin DC A rolled up towel on a window sill. Image by Mr Tin DC

Guide

The windows of my flat are leaking

What should you do if water is coming in through the edges of your windows? It can be a problem with the window frames or it might point to structural issues with your block.
Image by Craig Whitehead - a man wipes condensation from a window Image by Craig Whitehead - a man wipes condensation from a window

Guide

There is condensation in my flat

Condensation is a common problem in tower blocks, and it can add to issues with mould or damp.
Show more

True life stories

Story

Podcasts

The FixMyBlock podcast series captures the stories of tower block residents and community organisers around the UK. If you would like to take part and share your experiences please get in touch.

Reference, Story

How can my local councillor help?

Anne Clarke is a councillor in the London Borough of Barnet. We ask her about her experiences in supporting residents in her area with housing and disrepair problems

Story

Tenant action – tackling disrepair

Annie Barrett, a tenant of Marsh Drive estate in the London Borough of Barnet joined forces with her neighbours to tackle disrepair in their blocks. We interviewed Annie to find out what action she and her community took.
A diagram of the different stages of a cockroach's lifecycle, 1908 A diagram of the different stages of a cockroach's lifecycle, 1908

Story

Beating the cockroaches

Examples of how residents across various London estates organised to solve the problem of cockroaches – permanently. In some cases the benefits went beyond mere pest control and even brought new paid work to the residents.
Screenshot from ‘Cracks In The System’ Ledbury Estate documentary showing a hand being put into a crack in the wall Screenshot from ‘Cracks In The System’ Ledbury Estate documentary showing a hand being put into a crack in the wall

Story

Cracking up: tenant power through the Ledbury Action Group

What do you do when there are cracks in your flat big enough to pass your arm through? See how the residents of the Ledbury estate took action.

Help us help you!

A few seconds of your time will help us improve this site for everyone, and recommend next steps for your particular housing situation.