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The up and down arrow buttons in a lift The up and down arrow buttons in a lift

Guide

The lifts in my tower block are always broken, dirty or unsafe to use

If you live on a high floor or struggle with stairs, lifts are always a help and often a necessity. And if they’re working, that’s not a problem — but when they frequently break down, or are left for a long time without repair, it can have a massive effect on quality of life. At […]
Image by Braden Hopkins. A fire exit sign Image by Braden Hopkins. A fire exit sign

Guide

How can I make my flat safer against fire?

Landlords and tenants can both help ensure your accommodation is safe from fire.
A facemask and gloves - image by Jernej Furman A facemask and gloves - image by Jernej Furman

Guide

Tower block residents and the COVID-19 pandemic

Need repairs and not sure how COVID will affect the process? Here’s the latest advice.

Guide

I’ve got problems with my tower block’s heating or hot water

Is heating or hot water a problem in your tower block? Here’s how to get that fixed

Guide

I’m worried there’s asbestos in my flat

What is asbestos, why is it a danger, and what should you do if you think there’s some in your flat?
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True life stories

Podcast, Story

Peter’s story

Peter McLoughlin is a tower block tenant who has been living in a 14th floor flat in Netherthorpe, Sheffield since 1988. He was formerly Sheffield’s Cabinet Member for Housing and continues to lobby for safer housing conditions across the city, particularly in tower blocks. In this episode, Peter discusses his history in the tenants’ movement and what’s led him to campaign, carry out his own safety and disrepair audits and write many reports on housing over the past 40 years.

Podcast, Story

Gerry’s story

Gerry Boyd is a tower block resident and chair of the Rosebank Tower Property Council in South Lanarkshire, Scotland. As the owner of a flat which has suffered with various disrepair issues over the years – he describes his relationship with the Factoring managers, the local authority and talks us through his journey through the […]

Podcast, Story

Nick’s story

Nick Durie is a neighbourhood organiser with LivingRent.org – Scotland’s tenants’ union which represents members in both the private and social rented sectors. In this podcast, Nick talks about the LivingRent 2020/2021 manifesto, rent rises, the impacts of privatisation and environmental priorities for new builds.

Podcast, Story

Rhiannon’s Story

Rhiannon is the Campaigns and Research Officer at the Southwark Group of Tenants Organisations. In this podcast she discusses housing disrepair and the power of collective action.

Podcast, Story

Daniela’s story

Daniela is a local authority tenant in South London. She spent 20 years living in her family home in a tower block in South London before was moved out by the landlord, Southwark Council in 2017, due to fire and structural safety issues. She and her young daughter were then moved to another block in the borough, which also has significant disrepair problems.

Reference, Story

How can my local councillor help?

Anne Clarke is a councillor in the London Borough of Barnet. We ask her about her experiences in supporting residents in her area with housing and disrepair problems
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