Guides

Advice on what to do if you have problems with your tower block.

Image by Braden Hopkins. A fire exit sign Image by Braden Hopkins. A fire exit sign

Guide

How can I make my flat safer against fire?

Landlords and tenants can both help ensure your accommodation is safe from fire.
A wheelchair sign stencilled onto a wall A wheelchair sign stencilled onto a wall

Guide

I’m disabled and worried about fire escapes in my tower block

Fire safety is a natural concern for people living in tower blocks, and all the more so if you have restricted mobility. What are your rights?
Image by Humphrey Bolton. Tower blocks off Mixenden Road, Mixenden As seen from the bridleway near Leighton Farm. Image by Humphrey Bolton. Tower blocks off Mixenden Road, Mixenden As seen from the bridleway near Leighton Farm.

Guide

I’m worried my block has ACM (aluminium composite material) cladding

Aluminium composite material cladding (ACM) was found to be one of the factors in the Grenfell Tower fire. If you want to check the safety and composition of your own building, here's what to know.
cc-by-sa/2.0 - © Chris Upson - geograph.org.uk/p/119968 cc-by-sa/2.0 - © Chris Upson - geograph.org.uk/p/119968

Guide

I’m worried my building is Large Panel System

Large Panel System is a method of construction that was popular in the 60s but has since been found to be potentially unsafe. If you think your building may be LPS, here's what to do.

Guide

I’m worried there’s asbestos in my flat

What is asbestos, why is it a danger, and what should you do if you think there's some in your flat?

Guide

I’ve got problems with my tower block’s heating or hot water

Is heating or hot water a problem in your tower block? Here's how to get that fixed
Gas taps - picture by Erik Kroon Gas taps - picture by Erik Kroon

Guide

Is the gas safe in my tower block?

Gas safety is important in every home, but in tower blocks there are additional reasons for checking that everything is secure.
Image by Nicolas Nova - a broken window with cardboard over the missing pane Image by Nicolas Nova - a broken window with cardboard over the missing pane

Guide

My landlord isn’t making repairs

Your landlord should be keeping your tower block, and your flat, in good repair. If they do not, there are several things you can do.

Guide

The corridors of my tower block are always blocked with things like buggies and furniture – are they a fire risk?

It's important that corridors are kept clear because in case of emergency, everyone needs to be able to make a quick exit.
The up and down arrow buttons in a lift The up and down arrow buttons in a lift

Guide

The lifts in my tower block are always broken, dirty or unsafe to use

If you live on a high floor or struggle with stairs, lifts are always a help and often a necessity. And if they’re working, that’s not a problem — but when they frequently break down, or are left for a long time without repair, it can have a massive effect on quality of life. At […]