Guides

Advice on what to do if you have problems with your tower block.

A rolled up towel on a window sill. Image by Mr Tin DC A rolled up towel on a window sill. Image by Mr Tin DC

Guide

The windows of my flat are leaking

What should you do if water is coming in through the edges of your windows? It can be a problem with the window frames or it might point to structural issues with your block.
A crack in the wall A crack in the wall

Guide

There are cracks in the walls of my flat

Cracks in the walls, ceiling or floors are always a concern - and might point to more serious issues.

Guide

There are pests in my tower block

No-one wants to live with cockroaches, fleas or vermin. But getting rid of them may require a whole-tower block effort, not treating each flat individually.
Image by Craig Whitehead - a man wipes condensation from a window Image by Craig Whitehead - a man wipes condensation from a window

Guide

There is condensation in my flat

Condensation is a common problem in tower blocks, and it can add to issues with mould or damp.
Image by Andrew Buchananan - paint flaking off a wall Image by Andrew Buchananan - paint flaking off a wall

Guide

There’s damp or mould in my flat

Damp and mould do more than ruin the look of your flat: they can also cause health problems. It is your landlord's responsibility under law to ensure that your home is safe to live in.
A facemask and gloves - image by Jernej Furman A facemask and gloves - image by Jernej Furman

Guide

Tower block residents and the COVID-19 pandemic

Need repairs and not sure how COVID will affect the process? Here's the latest advice.
Image by Pete Birkinshaw - a mushroom growing on a damp carpet near a wall Image by Pete Birkinshaw - a mushroom growing on a damp carpet near a wall

Guide

Water is leaking from another flat

Leaking pipes are a problem in any type of home, but in a tower block you are also at risk of water leaking into your flat from the units above or to each side of yours.