Letters

Template letters you can copy and paste when contacting your landlord or various authorities.

Letter

Making a complaint about poor repairs

A letter you can use to complain to your landlord about poor or ineffective repairs.

Letter

Asking for repairs

Use this letter to ask your landlord to make a repair to your flat or tower block.

Letter

Making a complaint about pests or vermin in your flat (including mice, rats, cockroaches, fleas, bedbugs)

If you have pests in your flat or tower block, you can use this letter to write to your landlord about it.

Letter

Making a complaint about conditions in your flat or block (including condensation, mould, damp)

Use this letter to notify your landlord that they have duties to keep your flat free of damp, mould and condensation.

Letter

Notifying the Fire and Rescue service about breaches in fire safety

If your landlord is breaching fire safety regulations, you can contact your local Fire Service.

Letter

Notifying your landlord about breaches in fire safety

A letter which you can use to report a fire risk in your tower block to your landlord.

Letter

Asking who the Responsible Person is

Every block requires a Responsible Person to be in charge of fire safety. Ask your landlord who it is for your building.

Letter

Asking about gas safety tests

Ask your landlord when the last Gas Safety report was written, and how you can see it for yourself.

Letter

Asking about fire risk assessments

Ask your landlord when the last Fire Risk Assessment was held and how you can see it for yourself.

Letter

Asking about the construction of your tower block

A letter that you can send to your landlord and ask about the construction or cladding of your building.